Above: Crews worked to
clear more than 40 trees
that were damaged after
a tornado swept through
Canfield, Ohio. Pictured
front: Matt Ladymon;
back: George Shiner.
Left: Client Richard Trebus
requested the crew leave
two of the damaged trunks
standing. He later hired a
wood carving team to carve
sculptures from the trees'
remains to remember the
49 trees that were downed
by the tornado.
T
heir work ethics were beyond any expectations
I had that the job would be done correctly
and safely. This crew displayed outstanding customer
service skills."
This comes from Richard Trebus, a grateful
client from Canfield, Ohio, who was faced with
the cleanup of 49 downed and damaged trees
on his property after a tornado touched down
in his neighborhood.
On July 8, 2014, the National Weather
Service confirmed the tornado to be an EF-1,
or moderately severe. It had ripped through
Canfield and brought with it 90 miles-per-hour
wind speeds, damaging 10 homes and countless
trees and landscapes.
Trebus was quick to contact Davey's
Youngstown R/C office after he realized he
could not handle the cleanup alone. District
Manager Dan Yoho, Sales Arborist Kevin
Crump, Foreman George Bayer, Trimmers
Matt Ladymon and George Shiner and Sales
and Service Technician Joe Payne responded
to the call within two hours. Together, the
crew worked to remove the tornado's damage
as fast as possible. The homeowner requested
that the crew leave two damaged trunks
standing, for which he later hired a wood
carver to carve out sculptures. The sculptures
serve as a remembrance of the 49 trees taken
from the property.
Soon after the cleanup was complete, Trebus
and his wife, Marcia, sent a letter of gratitude
to the Youngstown crew thanking them for
their timeliness and diligent work.
As Trebus writes, "There is no better
way to express our gratitude than sending
a personalized thank you to express our
appreciation to the Davey crew."
Not Even a Tornado Can
Stop this Davey Team
Idea submitted by: Tammy Basista,
client experience coordinator, Youngstown R/C
D
avey's work has inspired clients to take
care of their trees, plant new trees and
give back to the environment, but who knew
our work could inspire people to write stories,
too? After Davey performed a tree removal at
a client's home in Downers Grove, Illinois, the
client's neighbor was inspired to write a picture
book titled, "The Tall Tree and The Big Green
Truck." The neighbor gave the book to the
client's son, Eilas. The book includes photos
of the removal and photo captions.
Our Big Green
Trucks Inspire
Stories
Idea submitted by: Brad Wise,
assistant district manager,
South Chicago R/C
''
January/February 2015 | 9
