Davey Tree Flipbooks

5 November/December 2020 | THE DAVEY BULLETIN ALEXANDRIA OFFICE Okera Jenkins, Zana Jevremovic Okera never disappoints. He asks questions, explains what he will do, reports the results of his inspection, and does everything one could ask to satisfy the client. He and Zana serve as great standards of service for Davey. Scott and Nancy Hill Alexandria, Virginia DALLAS OFFICE Darren Behne The crew did an excellent job removing and cleaning up following our loss of a 100-year-old red oak, which destroyed our garage. I was exceptionally pleased the way this was handled. Their promptness and courtesy were outstanding. Gordon P. Wagner Dallas, Texas DAVEY RESOURCE GROUP Nick Bundy It's not often our state is disastrously hit by a hurricane, much less a tornado. I didn't expect my property to be addressed for months, but to my surprise the last trees were removed within a few weeks. I commend Nick Bundy for his part in the cleanup, specifically assessing the damaged area for Delmarva Power. I found him attentive, conscientious and understanding. E. Watson Day Wilmington, Delaware FLORIDA POWER & LIGHT ACCOUNT Randy Mueller, Jeff Reynolds, Emilio Gomila Morejon Thanks to the team under Randy, Jeff and Emilio that support us in Lake Charles. The restoration work would not have been possible without your crews. Stay safe and god bless you all. Kenneth Diaz Hollywood, Florida SEATTLE OFFICE Ed Blas, Jason Hayes, Clayton Lempp Clayton and Jason did an excellent job elevating the canopies of my three incense cedars. It has let in so much light. They did an outstanding job of clean up and left me with the bark chips. I called back because I wanted two additional branches removed and there was no charge and no hassle. I told Jason to just remove them and I would clean up. They went above my expectations when they removed the limbs and cleaned up. Sherry Brunette Renton, Washington TORONTO NORTHWEST OFFICE Tammy Smith, Dan Moldovan, Matthew Mayr Tom and I appreciate Tammy, Dan, Matthew and the rest of the team. Matthew is always patient and takes time to examine our trees. He has been engaged and invested in helping us solve our needle cast issue. He truly understands how much I love our trees. We truly feel that companies that demonstrate excellent customer service and a genuine commitment to act in the best interest of their customers will not only survive COVID-19 but thrive after the pandemic is behind us. Lyn and Tom Lerikos Toronto, Canada COLORADO SERVICE CENTER Treven Pratt The snow crew at NOAA is great. They communicate frequently and are conscientious. They work hard to understand what we need and to deliver it. Kristi Leinen U.S. G.S.A. Boulder, Colorado PG&E SOUTHERN COAST ACCOUNT Juan Garza, Danny Rivera, Brandon Stone Thank you for such a good workforce. One of your crews worked here removing trees next to high-tension wires. They were very helpful, worked hard, and a pleasure to have around. Walter Maack Healdsburg, California QUAD CITIES OFFICE Robert Spartz Given the derecho and how busy tree services were, I was pleased that Davey sent an arborist to review our situation and had a crew on site within two weeks. Rob gave us an extensive list of replacement recommendations. Thomas Parker Davenport, Iowa RALEIGH TERRITORY Charles "Mike" Bowes, Thomas Ashe Mike is easy to work with, professional, and open to recommendations. He manages the crews effectively, always arrives on time and stays until the job is done. Thomas has been responsive with requests for additional proposals, accommodating to minor changes, and offers fair, competitive pricing. . Dave Gibson Searstone Retirement Community Cary, North Carolina LETTERS Send your client letters telling of their excellent client experience via email to: bulletin@davey.com. We'll do our best to fit them in as soon as possible. Letters are edited to fit The Bulletin.

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