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January/February 2017 | The Davey Bulletin 5 Each day, The Davey Bulletin receives many letters of appreciation from Davey clients. Send letters from your clients telling of their excellent client experience via email to bulletin@davey.com. LOYALTY BRAND Joint Base Charleston (CLS) I just wanted to say to you and your crew, OUTSTANDING JOB. You had a plan, executed it, and we at the base are better for it. You made our job(s) a lot easier and one less thing leadership has to be concerned with during our cleanup operations. Again, KUDOS to you and your crew for doing a job that some people take for granted. I'm glad you're a member of Joint Base Charleston. Gregory Arceneaux, CIV USAF AMC Joint Base Charleston, South Carolina Wolf Tree I want to thank you for the assistance that Wolf Tree provided to South River EMC in the aftermath of Hurricane Matthew. Your crews were outstanding. We had approximately 28,000 without power Saturday evening and by Thursday night we were down to about 40 outages. We could not have achieved that without the assistance your crews provided to us. More importantly, everyone stayed safe during the restoration efforts and there were no injuries. Emory Harvey, David Wilson, Omar Morales, Joel Lopez, Bianca Barnhart, Gerardo Gonzalez, Orlando Martinez, Russell Parker, Bobby Herron, Hawley Klouse, Sean Rosenberger, Cody Wilson, Dustin Gregg, Josh Richards, Tommy Gross, Zach Williams, Caleb Kincaid, and David Collett truly were a blessing to our members. They are to be commended for their hard work and dedication. Chris M. Spears Executive Vice President / CEO South River Electric Membership Corporation Northeast Chicago R/C office Let me say I am really impressed with your company. You may have saved my tree, and I am very grateful. You also kept me on the books, and have always given me an honest answer. Mary Weaver Gouwens Chief Financial Officer CMI Novacast, Inc. Des Plaines, Illinois Utility Services – Florida Thank you for helping all of the citizens in our area. Your efforts were effective and appreciated. You were spotted in our area picking up trees and fixing electric (infrastructure). You and other companies saved the day for us. Our entire area and journalism staff thanks and appreciates everything you have done. Sage Sweatt Hinson Middle School journalism Daytona Beach, Florida Edmonton R/C office Enrique Rodriguez, Graeme Harper I would like to let you know that the two men who came to take down my Mountain Ash tree and prune my apple tree today were excellent. They arrived on time, were efficient, hardworking and friendly. They left my yard very clean. I was very pleased once again with your service. They even took a few minutes to answer a question on clearing out my spruce tree and a terrible weed growing in my garden. Janet McKinney Edmonton, Alberta Davey Resource Group Allan Williams I wanted to express my gratitude and compliment the response I received from Allan Williams on June 7, 2016, during tropical storm Colin. We had a broken pole that was leaning badly. I made one call to Allan and told him that it was urgent and that I would appreciate if it could be addressed by day's end. About an hour later, much to my surprise, the job was almost done. The quick response let me plan accordingly to expedite the work, and I could confidently schedule resources for traffic control and distribution switching. Thank you for a job well done. Julio Mulkay Duke Energy Allan Williams