Davey Tree Flipbooks

The Davey Bulletin Nov-Dec 2016

The Davey Tree Expert Company provides residential and commercial tree service and landscape service throughout North America. Read our Flipbooks for helpful tips and information on proper tree and lawn care.

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Each day, The Davey Bulletin receives many letters of appreciation from Davey clients. Send letters from your clients telling of their excellent client experience via email to bulletin@davey.com. LOYALTY BRAND Buffalo R/C office Just wanted to say that I was extremely impressed with the young man who cleared and cleaned the tree stumps in front of my house. He worked continuously all the while – no breaks and, especially impressed, no use of a cell phone. It was a pleasure to see someone do their job. Mary Jaskier Cheektowaga, New York Las Vegas R/C office I contacted Davey through Angie's List. I had them inspect trees for possible structural damage to a shared wall. The company was very responsive and recommended removing one of the palm trees. The services were performed as agreed. I am an out-of- state landlord and found this provider very responsive, professional and competent. Their communication and follow up with me and my tenants was excellent. Will use them again. Deanna Kenard via Angie's List Golf and Sports Turf Thank you for all of your hard work this year. The field looks better than it has in years. Our superintendent is very happy with the way things look! Our office has received several phone calls from parents in the past few weeks on how good the football field looks and how well the field drains, especially after receiving 4.5 inches of rain in 2.5 days. The players now have footing that was not there in the spring for soccer. It has never been thick and lush in all of the years I have worked for Allen Park Schools. I appreciate your quick response whether it is early in the morning, late in the evening or on the weekend. You are always available and do what is needed to get the job done. Keep up the good work!!!!! Pam Miller Director of Operations Allen Park Public Schools Allen Park, Michigan PG&E account My name is Rory Newman. I work for Calpine here at the Geysers. (I) have been up here and living in Cobb, California, for the last 32 years. I also have retired from PG&E after 20 years as an operator in power generation in the Bay Area and up here at the Geysers Power Plant. My wife and I lost our home to the Valley Fire last year. We lost everything that was in our home and my son also lost his house and all of his belongings. We plan on rebuilding, and hope that the future will be bright with change. My son and I were cutting down a well-burnt tree on his property. It needed to come down. As I was making my cut, the wind came up and the tree came back on my saw blade. With the saw stuck, there was pretty much nothing we could do but try and pull it with some rope. As we were trying to get some rope on it, one of your MANY crews in the area chipping up branches saw the dilemma we were in and told us to stop what we were doing and that they would help out. All of them helped get a rope around the top of the tree and then they pulled it over in the direction away from the new power lines that were in the opposite direction. The crew was led by general foreman Jose De La Garzo of the Texas crew. I just wanted to say a big THANK YOU for them helping us. Rory & Angie Newman Cobb, California 6 The Davey Bulletin | November/December 2016 I want to compliment one of your excellent employees, Michael Wloch. He went to great lengths to help us with our bamboo issue on our property. He not only cut it but cleaned up the mess and put everything back together. I have never received service like this. Mr. Wloch is a great example of excellent customer care. He knew just what to do to make us happy. Such service builds great trust in an organization such as yours. You have a wonderful employee in Michael! We look forward to having him back. Jed Arrogante Carlsbad, California DAVEY RESOURCE GROUP Michael Wloch Michael Wloch

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