Davey Tree Flipbooks

MyDavey Bulletin - Nov/Dec 2015

The Davey Tree Expert Company provides residential and commercial tree service and landscape service throughout North America. Read our Flipbooks for helpful tips and information on proper tree and lawn care.

Issue link: https://daveytree.uberflip.com/i/606618

Contents of this Issue

Navigation

Page 29 of 35

Each day, The MyDavey Bulletin receives many letters of appreciation from Davey clients. Read some of these rave reviews. Mailbox Albany R/C office Bryant Merkley I want to express my appreciation for the professional service I received from one of your employees, Bryant Merkley. Several months ago, Bryant had to oversee the removal of many trees from my property. He then helped me select several items to purchase and have planted as part of my landscaping plans. Bryant is a very good listener and is a pleasure to work with on a project. I really got the sense he cared about what I wanted for my backyard. Bryant is a respectful, courteous young man with a down-to-earth attitude. That gives you the confidence that the two of you are working together. Bryant is definitely approachable, which makes you comfortable to ask questions throughout the process. He is a definite asset to Davey. Anita Lane Coonradt Portland, Oregon R/C office Clay Erway, Wendy Peddicord You always take such good care of Davey's customers; we are proud to be one of them! I can tell you have a great deal of pride in what you do for the company, whether it is respond- ing to messages, checking on an account, or, most importantly, getting a job scheduled timely! Between what you do in the office and all that Clay Erway does working with customers on site (and on the phone), we are happy Davey customers. This is the best company with experienced and well-trained people who all do a great job and provide great customer service. Sue Pike Charleston R/C office Gene Corns, Jr., Christopher Dunlap, Robert Fannin, Bocephus Gillispie, Craig Mays, Derreck Nelson I wanted you to know the guys did a wonderful job removing the tree and stump. It went well and they were great; they cared about what they were doing. They went out of their way completely and I am very satisfied. It was not an easy job. There were two crews—one to remove the tree and one to take out the stump. Great job! Thank you. Jacqueline Johnson Nitro, West Virginia North Chicago R/C office Andrew Lutz You have one of the best arborists that I have ever had the opportunity to consult with. To begin, Andrew Lutz appeared on time. Then, he took his time walking with me around my 1-acre property accessing how my trees and shrubs were doing with the current program I was on with Davey. He was able to diagnose every pathogen and possible insect damage and also recommend alternate species to plant in both a technical and layman approach. What he didn't know is that botany and horticulture used to be my field (albeit years ago), and I knew his expertise was absolutely excellent. It is purely due to Mr. Lutz that I am continuing with Davey. Karen "Kate" Cordaro Lake Zurich, Illinois Akron R/C office Geoff Clark, Cory Ecklund, Jacob LeBarre Cory and Jake visited our house in Richfield to trim two large ash trees in our backyard, and they did an outstanding job. They were very careful not to damage any of the bushes or trees around the two ash trees. They consulted me when there was a potential issue and were extremely nice and professional. I'd hire them again in a heartbeat. Geoff Clark also did an outstanding job. He was punctual, knowledgeable and extremely professional. He managed our project perfectly. Geoff, Cory and Jake give your company a good name and maintain your excellent reputation. The entire Davey experience from start to finish was fantastic—what service used to be 20 years ago. Alan Solnick Richfield, Ohio S&S Tree Amy Caldwell, Nicholas Hogan, Brent Knutson, Brandon Williams Thank you! Amy was a delight to listen to and understood clearly what was happening with our maple tree. The tree removal team was polite and thought- ful in their work and cleanup. The stump is gone, and all areas around it are neat and clean. I am very appreciative! Carol Ducharma Vanais Heights, Minnesota Tampa Electric account Randy Mueller The purpose of the letter is to inform you of a job well-done by your tree company and specifically one of your employees, Foreman Randy Mueller. The Davey crew was trimming utility clearance lines for Tampa Electric in my neighborhood, North Tampa – Forest Hills. While traveling near the work crew my 1965 Ford lost power and stopped right in the middle of the road. Then, the Davey crew, headed by Randy Mueller, came to my assistance and helped me push the auto right off the right-of-way, and I was able to call a tow truck to assist with my old car. As a graduate of Kent State University in the year of 1972 from the college of education, I have come to expect above and beyond quality in reference to Davey. I was pleasantly surprised that your company employees acted in such a manner, without my prompting, to assist a local motorist in need. I am glad to hear the growth of Davey and I am glad to see your trucks in the Tampa area. It reminds me of the great Tree City, Kent, Ohio. Gary Bukszar Tampa, Florida Peterson Air Force Base account Austin Jurk, Nate Reinholtz I had a wonderful experience this morning from Nate and Austin. These two young men agreed to help me because I was unaware of the new rules. The housing office told us they maintained the yards if you have a privacy fence, which I do, but the manager explained the rules changed. It took them maybe five minutes total to get it all whacked down and cleaned up. They also told me about the deployed spouse program and said if I ever needed help to please just let them know. My husband has been in Korea for 10 months and we have another five to go, so this is just one less thing I need to worry about. We often see workers and don't take the time to appreciate the hard labor they do. These two guys deserve recognition! I've encouraged everyone who posted positive comments on our base page to write in as well. Thank you for your time. Ashley Claude USAFA, Colorado 30 | November/December 2015

Articles in this issue

Archives of this issue

view archives of Davey Tree Flipbooks - MyDavey Bulletin - Nov/Dec 2015