9
May/June 2023
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THE DAVEY BULLETIN
On the first day of the storm, the North Austin office
received 475 voicemails from clients asking for assistance.
All four crews from the North Austin office worked on storm
recovery efforts throughout the month of February and into
March. Presta anticipates they'll be responding to calls from
Mara through the rest of the summer.
During the second week of Mara recovery efforts, five
employees traveled to assist from the South Houston
office, as well as three employees from the North Houston
office, all staying for two weeks. The following week, three
Dallas office employees traveled to Austin and helped for
two weeks.
"My crews and the crews that came in from out of town
learned a lot from each other. Our Davey family grew. We
got to meet a lot of employees we hadn't met before,"
Presta said.
Jess Divin, district manager, East San Antonio office, said
their office received 100 calls a day for the first couple of
weeks after the storm hit. All three crews, a total of nine
employees from the East San Antonio office, worked on
storm cleanup non-stop during that time.
"The San Antonio area is getting hit with a lot of extreme
weather. It's up, down, up, down like a yo-yo – we go from
dry to wet, and hot to cold. We roll with the punches and
keep smiling," Divin said.
East San Antonio Crew Helps Client in Need
Robert Adcock, sales arborist, was driving by the home of one
of the East San Antonio office's clients, who is an elderly woman.
"I noticed someone in the driveway struggling to clear branches
and large limbs, and stopped to check if help was needed. The
client's daughter was in the driveway, trying to clear a path to get
to her mother, who had been without power for a day and a half
from the storm," Adcock said. Adcock dragged large limbs off the
driveway, and the client's daughter was able to reach her mother
and drive her to her home. The client called soon after to have the
East San Antonio office come out to clear the downed brush and
damage from around her home and made it a point to thank Adcock
again for their help clearing the driveway. "Building a relationship
with long-term clients is key to our business," Adcock added.
Winter Storm Mara coated the trees in Austin with a thick layer of ice
in late January and early February.
