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Davey Bulletin Sept-Oct 2020

The Davey Tree Expert Company provides residential and commercial tree service and landscape service throughout North America. Read our Flipbooks for helpful tips and information on proper tree and lawn care.

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11 September/October 2020 | THE DAVEY BULLETIN clients up and down the East Coast. Work performed by DRG crews earned accolades from clients including Florida Power and Light and PSE&G in Long Island, New York. Alex Spoly, project manager, DRG, said she had seven employees who worked in Long Island and New Jersey on the storm response. "Our local staff spent most of their time helping dispatch crews and lining them up with jobs," Spoly said. "They also dealt with customer complaints. The off-island employees who responded helped assess customer generated tickets, and they worked with the line department and forestry department to get the right tools needed to resolve issues." DRG employees helped identify and schedule repairs related to uprooted trees on power lines, broken debris on utility structures, and other damaged utility infrastructure. Right: A tree fell into a yard on the JCP&L account during Hurricane Isaias. Below: Davey and Wolf Tree, a Davey company, trucks are awaiting callouts for the response to Hurricane Isaias for the PSE&G account. Continued on page 12 Atlantic region, said all 203 crews involved maintained phenomenal levels of communication throughout the storm response despite hailing from varied parts of the U.S. "It was really one team, one group, with one goal of safe power restoration for our utility clients," Roddy said. Roddy said the response team held daily calls to provide storm response updates that were led by Bill Van Cura, vice president of operations, Atlantic Region and Wolf Tree, and included representatives from the corporate safety department. Raymond Betances, area manager, JCP&L account, said the response to Isaias proved one of the most organized and safest responses he has experienced in nine years with Davey. "Everyone communicated exceptionally well," Betances said. "Any time we encountered a situation where crews thought we might need an extra hand, an outage or a ground put in place, they communicated that." Johnny Page, operations manager, Gulf Region, said about 70 crews responded from the Gulf area to the Northeast. "Everyone did a very good job adhering to the COVID-19 regulations while we were on the storm response," Page said. Over 75 DRG employees assisted the response to utility

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