Davey Tree Flipbooks

September/October 2017 | The Davey Bulletin 5 Each day, The Davey Bulletin receives many letters of appreciation from Davey clients. Send letters from your clients telling of their excellent client experience via email to bulletin@davey.com. LOYALTY BRAND West San Antonio office Lewis Heye Lewis is one of those people who really knows plants and can impart that information effectively. He notices their needs before I ever would and takes care of them. Lewis is the best representative I can imagine, and I see much of John Davey in him. Yes, I have read a biography of John Davey and his book on trees and birds. The latter has been signed by Mr. Davey and is a prized possession. Chester A. Koza San Antonio, Texas Naples office John Jaques, Just wanted to let you know your guys were here this afternoon and did another fantastic job. They are always so nice and professional, wanting to be sure everything was done and cleaned up to our satisfaction. It is very appreciated, and please give them our sincere thanks! We are so happy with Davey! Cindy and Bob Esler Naples, Florida Shaw Air Force Base Just wanted you to know how much we appreciate you and the Davey team here at Shaw. Your team really worked hard to make the property beautiful for our AFCEC site visit (government inspection), which played a part in our receiving high marks. Also thanks for your hard work during Helping Hands day. The Veteran's Home looks warm and inviting because of your planter boxes, flowers and yard work. Kathy Farley Shaw Air Force Base, South Carolina MidAmerican Energy account Brandon Stanton, Nic Stanton I want to compliment the Davey team working on behalf of Mid American Energy, who worked on the trees around my property and neighborhood. I respect their skills and admire their professionalism. They were pleasant and really cleaned up the area. Ed Simpson Rock Island, Illinois Rappahannock Electric Cooperative account Charles Embry wanted to extend a huge "Atta-boy" to the linemen that cleared the right-of-way in his area. He said too many times we receive complaints and he believes when someone does a good job it's his responsibility to let them know. He said not only did they clear the right- of-way, but there were some trees he was concerned with and they took care of those trees as well. He used to be a lineman himself and wanted to make sure that this is passed forward. Alfred Hancock Rappahannock Electric Cooperative South Minneapolis office Just a short note to tell you how impressed I was to watch your workers remove my two trees. I only watched for a few minutes from a window in my house, but really realized what a work of art. The young man who did the tree cutting is quite an artist. I will be very happy to recommend your company to my friends and neighbors. Lorraine Michaels Minneapolis, Minnesota Davey Resource Group Brian Durham I came home last week to a tag on my front door from your company. The contact on the tag was Brian. I called and discussed with Brian what the tag was for. He was courteous and explained the situation in detail. He was very accommodating of my schedule and decided to work out an appointment this week. Brian clearly represents the company in a very professional and courteous manner. In a world of companies and their employees forgetting how important customer service is, it is refreshing to interact with a quality employee in Brian. Bradford Mc Mullin San Jose, California Burlington office Jordynn Corby, Derrick Oleskiw I just wanted to pass on my gratitude and appreciation for a job well done. Jordynn and Dererick removed a tired oak tree from our property this morning. The oak was near our house and another garden area featuring a precious maple. To say I was nervous is an understatement! Jordynn and Derrick's calm demeanor and profes- sional approach to the situation, and my faith in Davey, made it easy to just stand back...we were in good hands. Congratulations on your choice of staff; they did an excellent job! Darlene Noj Burlington, Ontario

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