Davey Tree Flipbooks

2016 Corporate Responsibility Report

The Davey Tree Expert Company provides residential and commercial tree service and landscape service throughout North America. Read our Flipbooks for helpful tips and information on proper tree and lawn care.

Issue link: http://daveytree.uberflip.com/i/826893

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Page 31 of 57

30 e D.I.T.S. curricula are developed by the manager of education and training. Instructors within the Institute hold doctorate or masters' degrees, and are highly specialized in multiple areas of field expertise. e Davey Institute's general manager oversees the performance and management goals for the program. In turn, the general manager reports up through the vice president and general manager of research, recruiting and human resource development, who in turn reports to the president, who provides quarterly reports to the board. Ongoing partnerships with the International Society of Arboriculture (ISA) and other organizations provide opportunities to enhance Davey's expertise in training and safety. Davey instructors teach topics like tree-risk assessment and urban forestry, and serve as outside instructors, expert witnesses, tree appraisers and consultants. Objectives for training and education vary by service lines. In the field, instructor-led trainings may cover topics from proper equipment usage to specialized arborist trainings and specific techniques for commercial, utility or residential situations. Some training events take place in Kent, Ohio, but the Davey Institute also offers five-day regional workshop sessions. e largest onsite training session happens annually, in Kent in February. e Davey Institute of Tree Sciences session is the modern-day take on John Davey's original collegiate experience. Employees are brought in from all over the U.S. and Canada, and the program still uses a combination of lecture and outdoor experiential learning. Davey also employs the use of a learning management system through which supervisors can assign online courses. We follow employees' progress as they complete online Learning Management System courses, with completion records automatically sent to the Davey Human Resources system. In 2017, we plan to roll out a specialized and innovative tree climbing safety protocol. Recognizing tree climbing as one of the most dangerous tasks Davey field crews face on the job, this enhanced curriculum was requested by executive leadership. e Factors and Forces curriculum will help crew members carefully inspect trees before they climb to identify potential weaknesses and prevent branch, trunk or root failures while crew members are in the tree. We also plan to expand the availability and number of internal professional development opportunities for non-arborists in 2017. is includes the development of trainings and courses around topics such as sales, communications, management and business acumen. LEARNING MANAGEMENT SYSTEM (LMS) INDICATORS 2014 2015 2016 Number of registered users for LMS 4,464 4,069 4,102 Number of objects completed in LMS 1,033 10,445 85,528 Number of extension courses completed in LMS 4 149 1,437

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