Davey Tree Flipbooks

Landscape Matters: Spring 16 Issue

The Davey Tree Expert Company provides residential and commercial tree service and landscape service throughout North America. Read our Flipbooks for helpful tips and information on proper tree and lawn care.

Issue link: http://daveytree.uberflip.com/i/667390

Contents of this Issue

Navigation

Page 3 of 4

YOU TALK. WE LISTEN. DAVEY CUSTOMER SATISFACTION SURVEYS DRIVE SERVICE IMPROVEMENTS TRIANNUAL SURVEYS Three times a year, Davey sends an electronic survey via email. Designed to be completed in less than two minutes, each survey contains just a few multiple-choice questions and an optional comment box. Provide your name or complete the survey anonymously; the choice is yours. GREAT SERVICE STARTS HERE "Every response and every comment is read. Every response and every comment is addressed," says Pshigoda, who is also a member of Davey's Strategic Plan Team. "Not only do our local managers see the survey results, but also upper management and corporate management. We need honest feedback in order to focus our efforts on providing a positive experience for you." What if less than two minutes of your time could improve the service you receive from us? It can, when you participate in a Davey satisfaction survey. "We believe better service gives you, our customer, better results," explains Division Manager Blaine Pshigoda. "Our goal is simple: to keep you happy." One of the best ways to do that is to hear directly from you. CLICK & GO: TELL US WHAT YOU THINK Reputation. Expertise. Value. It's what we've strived to deliver every day to every customer since we got our start in 1880. Please share your thoughts and opinions when you receive one of our easy-to-complete online surveys. Here's our 2016 survey schedule: APRIL JULY OCTOBER

Articles in this issue

Archives of this issue

view archives of Davey Tree Flipbooks - Landscape Matters: Spring 16 Issue