Davey Tree Flipbooks

5 July/August 2024 | THE DAVEY BULLETIN CITY OF EDMOND ACCOUNT Salvador Ramirez Prado I reached out regarding a tree that I was concerned about. I met with Salvador on the day that the crew made a modest prune, which I was very grateful for. I wanted to express my gratitude and say that I'm thankful for Davey, and I appreciate the work that was done. Justin Lewellen Edmond, Oklahoma DAVEY RESOURCE GROUP Brice Gant, Josh Griffin Brice and Josh did great work on the vine herbicide application program this year. Nick Bridgeman Knoxville Utilites Board Knoxville, Tennessee DAVEY RESOURCE GROUP Rhiannon "Annie" Stover Today, I called Florida Power & Light to report a neighbor's palm tree that was hitting everything. Someone from your office called me back right away. Annie Stover asked a few questions and told me she could be over in ten minutes. She explained so much about the process, options and more. The level of expertise, compassion and customer service is off the charts. The amount of time from start to finish to get this resolved was exceptional. I still cannot believe how great Annie is in every aspect of the process today. Makes you feel good about the world. Dorothy Dekmar Sarasota, Florida SAN DIEGO OFFICE Candelaria Martinez Candy did an excellent job. She arrived on time, introduced herself, and checked in when the job was completed. Donna Valentine San Diego, California SOUTH PITTSBURGH OFFICE Brian Tarbert Brian was friendly, helpful and full of good ideas. The crew that planted the shrubs were great! They were efficient and professional. Timothy Grimes Pittsburgh, Pennsylvania WEST SAN ANTONIO OFFICE Miguel Garcia I want to acknowledge the most recent crew led by Miguel Garcia. The project was more tedious than most since they had to carry all the debris out to the truck. The team did a spectacular job addressing all the issues, and the result looked great. Richard Fetchick Shavano Park, Texas WOLF TREE We had a maple tree in our front yard that was essentially dead and rotting on one side. It was on the electric and phone lines. Your crew did an outstanding job. Richard Fetchick Bristol, Virginia DTE ENERGY ACCOUNT Kudos to you and your team. Thank you for your dedication to our customers. I appreciate your partnership as always. Rachel Steudle DTE Energy Detroit, Michigan HAMILTON OFFICE Mathew Krajacic, Mackenzie Reed This morning, I had two outstanding employees of Davey come to prune the city tree in front of my house in Mississauga. I had concerns about a couple of branches that were overgrown and hitting me in the face when I walked under the tree to cut the grass. Even though both Mackenzie and Matthew were very focused on pruning the tree, they still were very courteous to me and listened to my concerns. Mackenzie and Matthew stand out far above the rest. They were patient and willing to listen to me. I appreciated the time they took and the willingness they had to trim the branches that were bothering me. I wanted to let you know that you have outstanding employees in these two young men. Heather Kuurstra Mississauga, Ontario HAWAII TERRITORY Jose Flores Your staff has been more than phenomenal when it comes to the care of landscaping. I appreciate all of the help and hard work you and your team provide. Sloan Namba Ko Olina Hillside Villas Kapolei, Hawaii Send your client letters telling of their "5-star" client experience via email to: bulletin@davey.com. We'll do our best to run them on DaveyConnect, in Employee Townhalls or in the Bulletin. LETTERS

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